Edoxi’s 30-hour online Salesforce Administrator course builds expertise in CRM configuration, object management, security settings, and automation workflows. Learn to configure user accounts, manage data security, and customize Salesforce solutions. Prepare for the Salesforce Administrator exam with expert-led, 95% practical training. Enhance skills to manage customer relationships and automate business processes. Enrol now to begin your career in the growing Salesforce ecosystem.
Edoxi’s 30-hour online Salesforce Administrator course helps you master CRM configuration and management. It is designed for new administrators, IT professionals, and business analysts. This 5-day Salesforce Administrator training covers CRM basics, object management, security, and automation workflows, aligned with the Salesforce Administrator exam. Our hands-on training includes practical exercises in environment setup, object management, and sales process automation, with our 95% practical approach ensuring real-world experience.
The Salesforce Administrator course curriculum focuses on configuration, Lightning App Builder, sales and marketing apps, service features, and data and analytics management. You can engage in extensive practical exercises and real-world case studies. These include environment setup, object and field configuration, security implementation, and automation building with Flow Builder in live Salesforce environments.
Upon completing the Salesforce Administrator course, you will receive the Edoxi Salesforce Administrator course completion certificate. This certification validates your skills in Salesforce configuration, customization, and maintenance. Additionally, it prepares you for the Administrator exam and further advancements in CRM and process automation.
Enrol now to kickstart your career in the rapidly expanding Salesforce ecosystem.
Salesforce Administrator Exam Details
The Salesforce Certified Administrator exam validates your ability to configure, customise, and maintain Salesforce platforms. The key exam details include:
| Exam Criteria | Details |
| Exam Code | Salesforce Certified Platform Administrator |
| Exam Name | Salesforce Certified Administrator |
| Duration | 105 minutes |
| Number of Questions | 60 multiple-choice/multiple-select questions and five non-scored questions |
| Passing Score | 65% |
| Certification Validity | Continuous (requires maintenance exams) |
| Exam Administration Authority | Salesforce |
Apply concepts directly in live Salesforce environments with real-world scenarios mirroring industry applications.
Access professionally created presentations and resources designed specifically for mastering Salesforce administration fundamentals.
Receive targeted preparation for the Salesforce Certified Administrator exam with practice questions and exam strategies.
Analyse actual implementation challenges and solutions through structured case studies from various industry sectors.
Gain expertise in the modern Lightning interface while understanding key differences from Classic for seamless transitions.
Learn complex formulas that span multiple objects to create powerful automated calculations and validations.
Beginners interested in starting a career in Salesforce CRM administration.
Technical professionals seeking to specialize in Salesforce platform management.
Analysts looking to enhance their skillset with Salesforce expertise.
Professionals aiming to improve sales processes through Salesforce implementation.
Managers requiring comprehensive understanding of Salesforce capabilities.
Professionals preparing for the Salesforce Certified Administrator exam.
The Salesforce Administrator course includes practical sessions and case studies to build skills in platform configuration, data management, and automation. You’ll work on projects in user security and reporting. Key projects include:
Configure a new Salesforce organization with proper settings and learn to navigate efficiently between Lightning and Classic interfaces.
Create custom applications and objects with appropriate fields to support a complete business process for a fictional company.
Implement diverse field types, including formulas, picklists, and lookups, to capture and validate various data requirements.
Design intuitive page layouts and record types that display relevant information based on user roles and business needs.
Establish a comprehensive security architecture with appropriate profiles, permission sets, and sharing rules to protect sensitive data.
Perform data import/export operations using Data Loader while implementing validation rules to maintain data integrity.
Configure lead assignment rules, auto-response emails, and opportunity stages to streamline the complete sales cycle.
Create executive-level reports and interactive dashboards displaying critical metrics for data-driven business decisions.
Earning the Salesforce Administrator certification equips you to master CRM configuration and lead effective platform management aligned with business goals. The notable outcomes include:
Get expert assistance in getting you Salesforce Administrator Course customised!
Here’s a four-step guide to becoming a certified Salesforce Administrator professional.
Join Edoxi’s Salesforce Administrator Course
With many options around, Edoxi proves to be the top choice. The following are the reasons why Edoxi’s Salesforce Administrator training is the ideal option for you:
Our instructors bring extensive CRM implementation experience across multiple industries, enhancing learning with practical insights from real-world Salesforce projects.
Students work directly within live Salesforce environments, practising with actual CRM tools that mirror industry implementations for immediate workplace application.
Limited class sizes ensure each student receives personalized attention and customized guidance for implementing Salesforce in their specific workplace scenarios.
Edoxi delivers tailored training to major organizations, including government entities and private enterprises, across Dubai and the Middle East.
Edoxi has centers in Dubai, Doha, and London, providing standardized training across the Middle East and beyond for consistent skills development.
Here is the list of other major locations where Edoxi offers Salesforce Administrator Course
